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• Installation Procedure - Scope of work will be determined after inspection by our professional at your premise.
• Materials/Goods - If you require CCTV complete setup, it will be provided by our service partners, a quote will be given before proceeding.
• List of Materials/Goods - The material/goods along with the rates are listed for estimation purposes only. Rates may vary according to current market conditions and pricing. Click here to view list.
• Warranty for the materials/goods installed will be as per manufacturer only.
• Repair & Maintenance Procedure - Scope of work/issue will be determined after inspection by our professional at your premise.
• We provide one month (30 Days) installation service warranty. Warranty covers only the installation related issues that were installed by us.
• We provides a fifteen (15) days service warranty. Warranty (on repair case only) covers only the issue that was resolved during initial task by us.
• Warranty on consumables and parts will be as per manufacturer only in case of repair/maintenance.
• If any material/repair/extra/other work is required, a quote will be given separately before proceeding.
• We does not provide material bills. It will be separately provided by the service provider or professional or shopkeeper.
• We will not be liable for any pre-existing issues/potential risks reported by the technician but not handled due to customer refusal to repair the same.
• We would not be responsible for any physical damage or missing parts of the appliance that are brought to notice after job completion.
• Check the provided service before our staff/professional leave your site. We would not be responsible that are brought to notice further.
• We do not repair CCTV camera, SMPS and DVR/NVR. Strongly advise for replacement of faulty CCTV camera, SMPS and DVR/NVR. No warranty in repair cases.
• Convenience/visiting charge of Rs. 149 will be charged if you decline the service after the our professional visit the customer site.
• Service charge or mentioned service charge will be charged if our professional will be inspect the issue/equipment/machine by detailing or dismantling it.
• Traveling Fee - Traveling fee apply additionally if a customer requests or avails of our service outside the Jamshedpur area. In this case, after our professional has visited your site, If you accept or decline the service, in either case you will be charged a traveling fee as mentioned with convenience/visiting charge.
• We strongly discourage direct dealing with our staff/professional regarding any current/next/upcoming/other services. All warranty, safety and service features in such cases stand null and void.
• If you need or want to add more/other services then book online again or contact OOTS.
• Recommendation - The best way to get optimum performance out of your CCTV is to have it serviced regularly. To the minimum, get your CCTV camera, DVR, Cables etc. serviced twice in a year.
• AMC - We provide separate quotes for annual maintenance service for both residential or commercial purposes. Contact OOTS team for AMC.
• Our CCTV Camera Installation & Repair Service Areas In Jamshedpur - OOTS provides residential CCTV camera installation & repair service in Kadma, Mango, Bistupur, Sakchi, Sonari, Parsudih, Birsanagar, Govindpur, Ghorabandha, Bhalubasa, Kasidih, Agrico, Sunder Nagar, Golmuri, Baridih, Telco Colony, Jugsalai, Kapali, Adityapur areas at Jamshedpur.
• For more enquiry, please checkout FAQ’S.
• Please, read carefully our all Terms & Conditions and Privacy Policy.